Technocom Guarantee
Let confidence flow...
Confidence is crucial if you’re going to be successful in business. At Technocom, our most important job is to give our clients confidence in their equipment and in us. We truly believe we offer the best products and services available, and we guarantee that you will be 100% thrilled every time you interact with us.
We promise we’ll always be there when you need us, with the service and support that let you focus on your job instead of printer errors. If you’re not satisfied with us, for any reason at all, let us know. We’ll do whatever it takes to make things right.
Unlimited Guarantee
Technocom Guarantees your digital systems for the life of the lease. There are no volume caps and no copy life limits. Should your system become non-repairable, Technocom will replace it with an equal or greater value at no cost to you.
Free Loaner Guarantee
Technocom Guarantees that should your digital system require more than 8 workday hours for repair, we will provide a “loaner” system to you at no cost during the time of service.
Performance Guarantee
Performance Guarantee to keep your Digital System performing up to manufacturer’s standards. We will provide you with a 5-year guarantee to ensure performance. Only genuine, original manufacturer’s parts and supplies will be used.
Service Response Time Guarantee
Technocom Guarantees a maximum average emergency response time, per quarter, of 4 hours within the State of North Carolina. In the unlikely event that Technocom should fail to meet that commitment, your account will receive a 5% credit on your next quarterly invoice.
Trade-up Program Guarantee
Technocom Guarantees that at the end of 36 months you may upgrade to a new digital system without penalty (current leasing and maintenance agreement must be in good standing).
60 Day Trial Program Guarantee
Technocom Guarantees that if your digital system does not meet your needs your need within 60 days, we will apply 100% of your money paid towards a system upgrade of your choice that Technocom offers.
