About Technocom
Mission Statement
To turn office technology into success.
Our Values
Integrity
We act with honesty, friendliness, professionalism and a can-do attitude. We say what we do and do what we say and we take ownership of problems.
TeamworkWe will work together to achieve a win, win, win for our business, our clients and our vendors, always remembering the value of individual contributions and remaining grateful for the opportunity to achieve and to contribute to success.
Respect
We maintain the highest level of respect for each other and our clients. We will strive to exceed expectations and always live up to our guarantees.
A high-tech company that feels like a family
No matter where your company is going, Technocom is dedicated to helping you get there with non-stop service. Technocom’s first class service soars far above sales or technical support. By assessing each company’s current and future needs, Technocom offers solutions for connected copiers, printers and fax capabilities that save time and money. Then and only then are they truly able to stand behind their products with unparalleled service.
“Normally, a copier sale is a one-time deal with no maintenance included,” explains Jim Riggins. “We restructured the business to create separate ‘companies within a company’ that are run independently by sales and service teams.” This innovative structure ensures that sales and service work together to achieve first class service before — and long after — each sale.
Experience is a must for Technocom’s team members, and low employee turnover enables clients to build lasting relationships with their sales and service teams. Riggins adds that, “Our business is based on our commitment to developing new ways to serve our customers. That takes experience, dedication and knowledge from every employee, in every aspect of our industry.”
